Who we are

We are CLEARBUILD TECHNOLOGY LIMITED, also known as CLEARBUILD, a company incorporated in the UK.  Our registered address is ClearBuild, c/o Gross Klein, 5 St John’s Lane, London EC1MH4BH.  You can contact us or by mail to ClearBuild, 34 Abbotswood Road, London SE228DL.

We operate the clear.build website and mobile application and other related products and services, which we collectively refer to as the ‘Services’. ClearBuild is a platform to make it easy for home owners, developers, contractors, landlords and others manage property development projects.   

These terms

These terms represent a legally binding agreement between us concerning your access to and use of the Services, whether as a guest or a registered user.  They are a little long, but please read them carefully as they contain important information about our responsibilities and promises to each other.  We recommend you save or print a copy for your future reference.  

By using the Services you confirm you have read and agree to be bound by these terms.  If you do not agree, you should discontinue use of the Services including this website immediately. 

We reserve the right in our sole discretion to make changes to these terms at any time for any reason.  We will update the ‘last updated’ date of these terms at the top of this page when we do so.  You will need periodically to review these terms to stay informed of updates.  

Our Privacy Policy and Cookie Notice also apply to your use of the Services.  These relate to the processing of personal data and use of small data files called cookies that help the website work.  We may also apply further terms from time to time, and they are hereby expressly incorporated into these terms.  

The Services

Our goal is to provide Services that work really well for you.  However, we cannot guarantee they do not contain errors or omissions or will always be available or uninterrupted.   We therefore provide the Services and all that is contained within them on an ‘as is’ basis.  We may stop them or restrict their availability where necessary, for example for operational reasons.  

Our Services may contain links to websites and resources provided by third parties.  We have no control over those sites and they are referenced only for your information.  You will need to make your own assessment regarding interacting with them.  We are not responsible for them or liable for any issues arising as a result of your using them, and nor do we endorse them or their practices.   

The Services are intended to be useful to you generally. They and any materials within them do not constitute bespoke advice and are not to be relied upon as such.  Please seek professional advice for important decisions and actions. 

The Services and the information they contain are not intended to be used in countries where they would be against the law or where we would have an unexpected registration requirement. If you access the Services in such countries, you are solely responsible for your use of them. For now, our Services are directed to people in the UK.  

Your account

Some aspects of our Services require you to register with us. You must provide accurate and up to date information as part of that registration process and keep your log in and other account information confidential and secure. You must not allow others to use your user credentials and must not transfer your account to someone else. If you suspect someone knows your user credentials or account-related breach of these terms, you must change your password and notify us immediately. Issues arising from your security breaches are your responsibility and will need to be rectified at your cost, including any loss we suffer as a result. 

We may disable your username or password at any time if we feel this is necessary in relation to breach of these terms. 

Where you link your ClearBuild account with online accounts you have with third parties such as social media or communications tools (each account a Third Party Account), you represent and commit as follows, noting you will be able to disable the connection between your accounts at any time:

• You are entitled to disclose any relevant log information to us to grant such access or linking, without causing any breach or obliging us to pay any fees or be subject to limitations.  

• You understand we may access, use and make available content in those accounts, such as your contact list, as instructed by or notified to you when you link your accounts, subject to the privacy settings you have set.  

• You are aware that interruptions to the Services may be caused by interruptions to your Third Party Accounts. 

• We are not responsible for any aspects of your Third Party Accounts.   

Intellectual property

We own or licence all intellectual property rights in and relating to the Services, including source code, databases, functionality, software, designs, materials, resources, audio, video, text, photographs and graphics in the Services (collectively the Content), plus all our trade marks, service marks and logos (the Marks).  We reserve all such rights, which are protected by laws around the world. 

Except as set out in these terms, no part of the Services and no Content or Marks may be copied, uploaded, displayed, encoded, transmitted, translated, used, distributed or otherwise exploited for any commercial or non-commercial purpose without our express written permission.  If we do grant you such permission, you must identify ClearBuild as the owner or licensor of the Services, Content or Marks and ensure any relevant proprietary notice is made visible in presentation. 

Our intellectual property is important to us.  Any breach by you of these terms will result in your right to use the Services ceasing immediately.

Your content and use

You must only use the Services for lawful purposes.  

You are responsible for all material that you upload to the Services and all the information you provide, including text, documents, photographs, comments, personal and financial information, posts and all other material (the Contributions).  You are responsible for backing up and keeping your Contributions and other content secure.  You must ensure the Contributions are not illegal, harassing, abusive, defamatory, discriminatory, false, infringing, impersonating of another or of us, obscene, harmful or promoting harm or illegality, inaccurate, misleading, offensive, breaching third party rights or privacy, constitute unauthorised promotion or solicitation or link to any such material. We have no obligation to monitor Contributions but where we become aware of issues, we may remove or edit them without notice, and disable your account without notice where we consider the Contributions in breach of these terms.  

You agree not to use the Services for purposes other than those for which we make them available to you, and for no commercial purpose other than those expressly approved by us.  You will not:

• Circumvent or interfere with our systems or security related features of the Services, including those that prevent copying or enforce limitations we implement.

• Systematically retrieve data or other content from the Services to create or compile a database without our written permission or use automated systems to engage with the Services.

• Make any unauthorised use of the Services, misuse information obtained from the Services or harm or disparage ClearBuild or the Services. 

• Transmit viruses or other harmful material or activities that interfere with the use or operation of the Services, or overload or disrupt our systems.

• Copy or attempt to derive, copy, reverse engineer or otherwise decompile our code, software or other elements of our Services, or use anything within or relating to the Services in an effort to compete with us.  

• Interfere with material subject to proprietary rights including removing notices that identify such rights, make any modification, adaptation, enhancement, translation or derivative work from the Services or any element of the services such as a mobile application, or use the Services to create a product, service or software that is directly or indirectly competitive.

• Make the Services or any element of them available over a network or other environment that permits access or use by multiple devices or users at the same time.

• Act in any harassing, abusive or in our opinion disrespectful manner towards our representatives.

• Establish a link to our Services that suggests a form of association or frames our website on any other site, without written permission.  

You retain your ownership of the Contributions, and by providing such Contributions, grant us a worldwide, perpetual, royalty free, irrevocable licence to use, copy, distribute, display, reformat, translate, incorporate into other works, sublicence and/or otherwise use in any way and in any format through any channel the Contributions in relation to the Services and the activities of ClearBuild.  This includes using content for marketing purposes unless you have asked us not to.  You waive any moral rights in relation to the Contributions and you promise they are original to you, are not subject to third party confidentiality, and or that you have the necessary licences to submit or use them and grant the licence described.  

You warrant and represent that Contributions comply with these terms, and agree to reimburse us for any and all losses arising from your breach of any of these provisions.  

We may report any breach or concerns to the authorities and disclose your identity to a third party who is claiming violation of their rights in relation to your Contributions.  

Representations

You warrant and represent that the information you provide is true, complete and kept updated, that you have legal capacity to agree and comply with these terms, that you will not access the Services through automated or non-human means such as through a bot, agent or a script, that you will comply with these terms and that you will not use the Services for anything unauthorised or illegal or violate any applicable law. 

Subscriptions and payment

When you subscribe to our Services, your subscription will continue and automatically renew unless cancelled.  You consent to our charging your payment method on a recurring basis without requiring prior approval, though we will send you reminders so you have time to cancel on the relevant anniversary.  The length of your billing cycle will depend on the type of plan you choose and you will be able to check that in your account profile.  

We may from time to time make changes to the fees for the Services and will communicate with you on such changes in accordance with applicable laws.  

Purchases are non-refundable.  You can cancel your subscription any time by logging into your account.  Your cancellation will take effect at the end of the relevant paid term.  

Use on a mobile device

Some additional terms apply to your use of the Services via a ClearBuild mobile app (App).  If you access the Services via one of the app stores such as the Apple Store or Google Play:

• The licence granted to you for the App is a limited licence for use in that environment.

• We, not the app store owner, are solely responsible for maintenance of the App. 

• The app store owner has no warranty obligation towards you for the App and has the right under these terms to enforce them against you should that be necessary in relation to your use of the App.

• You warrant you are not in a country subject to US government embargo and you are not listed on a government list of restricted parties.  

• You will need to comply with other terms in order to use the App on your device, such as your contract with the app store itself. 

Services management

We may take all actions we consider necessary to manage the Services in a way that protects our rights and property and facilitates the proper functioning of our Services and business.  We reserve the right but are not obliged to monitor the Services and your use of them for violations of these terms and take appropriate action in our sole discretion to address concerns, including reporting issues to the authorities, removing or changing content, and/or disabling or restricting access.  

Term and termination

These terms remain in full force and effect while you use any of the Services.  We reserve the right in our sole discretion to take any appropriate legal action including criminal or civil and to deny access to the Services or delete any account, content or information for any reason, without warning, including for breach of any representation, warranty or commitment in these terms of any law or regulation.  

If we terminate, suspend or limit your account you may not create a new one in your name or other name. 

Loss and liability

We do not exclude or limit our liability to if it would be unlawful to do so, for example fraud or negligence of our representatives.

No implied promises or representations apply to our Services, only what we expressly agree between us.  We and none of our directors or representatives will be liable to you or a third party for any direct or indirect loss or damages whether in contract, tort, breach of statutory duty or otherwise, whether or not foreseeable, arising in relation to your use or inability to use the Services or any reliance on content within the Services.  Specifically, we are not liable for loss of profit, business or revenue, interruption or business, loss of anticipated benefits, savings or opportunities, damage or loss data, reputation or goodwill, or any consequential or incidental loss, costs or claims of any kind.  Despite anything to the contrary contained in these terms, our liability to you for any cause will be limited to the amount paid, if any, by you to us during the six month period prior to any cause of action arising. We are not responsible for any liability or issues arising as a result of something beyond our reasonable control.  

For consumers, please note that we only provide the Services for private use and you are not to use them for business purposes without our written consent or under a specific subscription we provide for that purpose.  We can have no liability for your use of the Services outside the remit of these terms.

Laws and disputes

If any disagreement arises between us, we will deal with these respectfully together through our complaints process, which you can access by contacting us.

These terms are governed by the laws of England and Wales and subject to the jurisdiction of the English courts. 

Other matters

These terms and any policies or operating rules posted by us within or relating to the Services are the entire agreement between us.  Our failure to exercise any right or provision in these terms will not operate as a waiver.  We may assign our rights and obligations to others at any time as needed. Anything in these terms deemed to be unlawful or unenforceable shall be considered severable and does not affect the validity of the remaining provisions.  We agree together that the electronic nature of our agreement and relationship does not undermine the enforcement and validity of it.   

If you have questions or are unsatisfied with the Services, please contact us. 

Thank you for reading these terms and visiting ClearBuild.